National Relay Service: Call options: Internet relay calls

Internet relay calls

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Speak and Listen

Emergency calls

Calling someone with an impairment

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24 hr relay call numbers - TTY/Voice 133 677 - Speak & Listen (SSR) 1300 555 727

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Internet relay calls Internet relay calls are ideal if you are deaf, can't hear well or have difficulty using your voice. You just need an internet connection. Like all National Relay Service calls, you can ring anyone, anywhere, anytime and your calls are completely confidential. You can connect to the internet through a computer or certain brands of mobile phone. Internet relay calls have lots of advantages over TTY calls: you've got greater mobility and can make calls through laptops and some brands of internet-enabled mobile phones while you are away from your home or office you don't need a TTY to make the call you can make internet relay calls through the NRS website - or through MSN or AOL instant messaging you can see more of your conversation on a computer screen most people find it faster to type on a full computer keyboard than on the smaller TTY keyboard. Find out more If you want to learn more about internet relay before you make a call or even while you are making one, look through the topics below. Making a call through instant messaging Instant messaging through MSN or AOL is easy. Making an internet relay through an instant messenger might be a better option than a call through the NRS website. » more Making a call through this website There are four simple steps to a web-based internet relay call. » more Making a call with a mobile phone If you can connect to the internet with your phone, you may be able to make an internet relay call. » more What does it cost? All standard internet relay calls within Australia are free apart from your normal internet connection costs. » more Some things you CAN'T do with internet relay A list of things that you can't do using internet relay » more Need more help? You can contact the NRS Helpdesk during office hours. » more		Internet relay - FAQs Questions and answers to help you with internet relay calls. more » Internet relay info sessions Catch an information session and workshop around the country - April to June 2008 more » Internet relay calls A4 factsheet.Find out more about how you can make a National Relay Service call through your computer or mobile phone. view the PDF It was great! This is an excellent way to talk to friends. Tiffany At last - ease of communication. The access is getting better and better. I work from a computer everyday so it is certainly very handy to be able to make an internet relay call. Keep up the good work! David High 5! Thank you for making it easy to see different color backgrounds and it is very clear to read who is who etc. Superb! Rachel Great idea! It means that I can leave the phoneline available for others for incoming and outgoing calls while I am making calls over the internet. Mike Fantastic service for the deaf. Keep up with wonderful service - I can't live without the relay service. This way is much better because we do not have to carry a TTY any more or upgrade the TTY. Robyn It has made it very easy to access anywhere I go without finding a TTY. Now I can use my laptop for travelling and make an internet relay call anywhere. That's great! Carole This was fantastic! Just like using any chat program. Lee-ann Absolutely fantastic way to communicate with other people. I used to have a TTY and its not working anymore it got so old. Fleur Makes things easier for the deaf. I don't have a TTY so I rely heavily on my husband and my children to make calls for me which sometimes they find it quite annoying. Now there is new relay internet service I feel great about this. Shirley FANTASTIC! I first experienced using the relay service on the internet via the US service. Very grateful that it's finally taken off the ground here. Alice Very easy to follow - the instructions were very clear. I really liked the layout, allowing us to use the colour palettes to change preferences. Peter It also helps to know when the relay officer is typing and when they are relaying. Also, the changeable font size and colours makes it easier for people with vision impairments to use the service, too. Well done, NRS Anne

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