24 hr relay call numbers - TTY/Voice 133 677 - Speak & Listen (SSR) 1300 555 727
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Features of the service

The NRS is available to everyone at no additional charge.
  • You can make calls 24 hours a day, 7 days a week
  • You can access anyone in the wider telephone network
  • Calls can be made by a TTY (a special phone with a small keyboard and screen), computer plus TTY imitation software, internet relay or ordinary telephone
  • Training in how to use a TTY or internet relay is free
  • All calls through the NRS are relayed through a "relay officer", who is online to make sure your calls go smoothly
  • You can type and read your conversation entirely via a TTY or via a computer or mobile phone connected to the internet. In some cases, the relay officer will become "your voice" and read out loud your conversation to the other person. The relay officer will listen to the response and type it back for you to read
  • The privacy of all parties is respected and all calls are treated confidentially.

See the various call options.

Is the NRS for me? - a guide for people with complex communication needs
If you have a combination of disabilities that affects your ability to make calls and speak or hear on the telephone, this information will help you work out if the NRS will be useful for you. » more
New DVD gives voice to relay service - 25 May 2008
Parliamentary Secretary for Disabilities and Children's Services, Hon Bill Shorten, has launched the informative new NRS DVD 'Just like everyone else' at the 5th National Deafness Sector Summit in Canberra. » more
NRS general brochure available - 4 October 2007
The NRS brochure provides an overview of the different call options and how the NRS works » more
Resources

What is a relay call?
Watch this short video demo and find out how the NRS works and how to make a relay call. Explains how relay calls can help you or someone you know. With captions.
Broadband (11 Mb wmv) 
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