Type and Read

If you are deaf or can’t hear well and have difficulty speaking or communicating, this is the most useful relay option for you.

It is the most commonly used relay call option and is also known as "text to voice".

How it works

The relay officer becomes "your voice" and reads aloud to the other person what you type, then listens to what the other person says and types it back for you to read.

Make a call

Local & interstate	133 677
1800 toll free:	1800 555 677
Premium & overseas	First get an account Then dial 133 677
Calling someone with a hearing and speech impairment	133 677

Equipment needed

TTY (also known as teletypewriter or textphone) or computer with TTY imitation software

Get free training

Find a trainer near you and book a session.

Troubleshooting

Contact the Helpdesk: Mon-Fri 9-5, Sydney time
Voice:	1800 555 660
TTY:	1800 555 630
SMS:	0416 001 350
Fax:	1800 555 690
Email:	Helpdesk

You can also make a Type and Read call using internet relay. Instead of a TTY all you need is an internet connection!

VIDEO How to make a Type and Read call
What is a Type and Read call? How does it work? See this demo.
Broadband (7 Mb wmv)

Type and Read calls using a TTY
A4 factsheet. How to use the National Relay Service to make Type and Read calls using a TTY. For people who can't hear and are unable to use their voice.
view the PDF

My deafness has worsened over the years. Then I discovered the relay service. It's meant so much to me and the wonderful relay officers are so patient and kind. My life would be so much more difficult without them.

Ree, housewife