Contact information for the National Relay Service:

Our Helpdesk

For general information, advice or training requests relating to the National Relay Service

Monday to Friday 9am to 5pm (Sydney time)

• Voice 1800 555 660
• TTY   1800 555 630
• Fax   1800 555 690

The above calls to the helpdesk are free.

• SMS:      0416 001 350 
• Mail:       21A Elliott St, Balmain, NSW 2041
• Email:     helpdesk@relayservice.com.au
• Website: www.relayservice.com.au

Find out more about the Helpdesk.

To make a National Relay Service call

TTY users

(Type and Read, Type and Listen, or Speak and Read)   

133 677 or

1800 555 677 to call a toll-free 1800 number

Find out more

Speak and Listen 

(or speech-to-speech relay)   

1300 555 727 or

1800 555 727 to call a toll-free 1800 number

Find out more

Internet relay calls

Make a call now through this website

Find out more

Emergency calls

TTY users: 106  (From TTYs only)

Speak and Listen users: 1800 555 727 and ask for Triple Zero (000)   

Internet relay users: www.relayservice.com.au and ask for Triple Zero (000)  

Find out more

Disability equipment schemes

This schemes provided by various phone companies provide equipment to eleigible users at subsidised prices. Contact our Helpdesk to find out more.