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Resources
Most recent
See how to make an internet relay call through instant messaging (Auslan version) - 7 August 2008What is an internet relay call? How does it work when you use MSN? See this video demo. Signed in Auslan with captions. » more 
See how to make an internet relay call (Auslan version) - 7 August 2008What is an internet relay call? How does it work? See this video demo of how to make an internet relay call using this website. Signed in Auslan with captions. » more 
See how to make a Type and Read emergency call (Auslan version) - 7 August 2008Watch this short video demo to see how to make a 106 emergency Type and Read call if you urgently require an ambulance, police, or fire brigade. Signed in Auslan with captions. » more 
See how to make an internet relay emergency call (Auslan version) - 7 August 2008Watch this short video demo to see what to do if you urgently require an ambulance, police, or fire brigade and you want to use internet relay. Signed in Auslan with captions. » more 
Account forms - 10 April 2007Use these forms if you need to set-up an NRS account for overseas or reverse charge calls. You can also change your details such as phone number, address or PIN. » more 
Call centres and the National Relay Service - 4 July 2008A4 factsheet. For customer service representatives in call centres who need to handle calls through the NRS from time to time. What you need to know about relay calls, privacy issues, and tips for managing a call. » more 
Complaints policy - 25 March 2008Anyone can make a complaint about the NRS. The NRS complaints policy seeks to ensure a fair and effective response and also helps us to listen, learn and improve our service. » more 
Four ways to make a National Relay Service call - 15 March 2008A3 poster. Four diagrams showing the four main relay call options: Speak and Read, Type and Read, Type and Listen, Speak and Listen. Great for workplaces and waiting rooms. » more 
Four ways to make a relay call - 11 July 2008A short video explaining the four main relay call options. » more 
Help your clients stay connected - 24 May 2008A4 factsheet.If you know people who find it hard to use the phone due to hearing or speech impairment, you can introduce them to relay calls through the NRS. » more 
Help your students stay connected - 31 July 2008A5 four-page brochure. For teachers of deaf young people. Explains the benefits of relay calls and how they work. » more 
Internet relay calls - 19 November 2007A4 factsheet.Find out more about how you can make a National Relay Service call through your computer or mobile phone. » more 
It's just good business - 18 October 2007A4 factsheet. Businesses and other organisations use the National Relay Service to make sure they are more accessible to people who are deaf or who have a hearing or speech impairment. » more 
Just like everyone else ... - 12 July 2008Free DVD that explains how to make and receive phone calls using the NRS. Covers all the call options, equipment and emergency calls. In two versions: captioned and with Auslan. Go to our Order Form (see link below left) if you want to order copies. » more |
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