A phone solution for people who are deaf or have a hearing or speech impairment.

Making a call

Depending on your particular needs, you can choose one of the following relay call options.

I want to make a relay call on my computer

Internet relay

I can't hear but can speak

Speak and Read

I can't hear and don't use my voice

Type and Read

I can't speak but can hear

Type and Listen

I'm hard to understand on the phone

Speak and Listen

image of calling someone who uses the NRS

I want to call someone with a hearing or speech impairment

Calling an NRS user

24-hour relay call numbers

TTY/voice calls

133 677
Speak & Listen

1300 555 727

Not being able to use the phone was very stressful. When the TTY arrived, I thought I would never be able to use it, but I received one lesson and I couldn't believe how easy it was."

Jan

Geelong, Victoria

Contact the NRS Helpdesk

Monday–Friday (9am–5pm Sydney time)

Making a call

I want to make a relay call on my computer

I can't hear but can speak

I can't hear and don't use my voice

I can't speak but can hear

I'm hard to understand on the phone

I want to call someone with a hearing or speech impairment

24-hour relay call numbers

TTY/voice calls

Speak & Listen

Contact the NRS Helpdesk

Voice

TTY

Fax

Email

SMS

Mail