We can provide you with free copies of our brochures, posters, video clips, DVD or other information relating to using the NRS if you have little or no speech.

To get the resources you can:

• download them directly from the links on this page, or
• download them directly from the online resources section of our website, or
• order them from us by mail, phone, fax or directly online. If you want to order online, decide first which resources you want, then go to our online order form.

Making phone calls when you have little or no speech

This factsheet gives an overview of NRS call options for people with little or no speech. It includes information on Speak and Listen, internet relay, and Type and Listen calls.

Video clips and DVD

You can view a range of video clips on our website showing the different call options in action - see the links below.

Making NRS calls if you have a speech impairment

• Speak and Listen calls
• Type and Listen calls
• Internet relay calls through the web
• Internet relay calls through instant messaging
• Type and Read calls

Making emergency NRS calls if you have a speech impairment

• Speak and Listen emergency calls
• Type and Listen emergency calls
• Internet relay emergency calls
• Type and Read emergency calls

All of these clips are also available as part of a free DVD.

A3 posters

• Staying in touch - young user
• Staying in touch - older user
• Help me stay in touch - being Deafblind doesn't need to be so isolating.

Cards

• When can you phone me? You can send or give this postcard to your family, friends and other contacts to get them to ring you and to let them know you can make and receive phone calls via the NRS.
• A business-style caller card with space for your name and phone number. On the reverse it lets people know how they can call you through the NRS.
• Braille information card with NRS contact details printed in Braille.

Training sheets

Step-by-step instructions on how to make NRS calls. We have a wide range of these plain-English sheets for all the various relay call options. They have large text and symbols for easy understanding. See an example of one of the sheets - our internet relay training sheet. We can also provide instructions one step to a page if requested.

Forms

• Speak and Listen new profile form - to set up a profile for a new Speak and Listen user
• Speak and Listen change of profile form - to change the details of your Speak and Listen profile
• NRS account application form - to set up an account if you want to make calls to overseas or 1900 numbers
• NRS account change of details form - if you need to change the details of your NRS account.

Order form for NRS resources

This printed order form lists the free resources available about NRS calls for people with complex communication needs.