24 hr relay call numbers - TTY/Voice 133 677 - Speak & Listen (SSR) 1300 555 727

Instructions for using Hyperterminal on a PC


Use these instructions to make the correct settings on your computer to use Hyperterminal to connect to the National Relay Service.

Note:

These instructions:

  • are accurate for HyperTerminal version 5.1 onwards. The latest version of HyperTerminal currently available is version 6.3.
  • are not applicable if you are using a Mac or have a version of HyperTerminal older than version 5.1.
  • may not apply with Windows Vista.

Go to the Start menu:

Start -> Programs -> Accessories -> Communication -> HyperTerminal

screenshot Type a name for the connection i.e. NRS
screenshot

Type in the phone number 133677 or 1800555667 (or any of the NRS numbers) and select your particular dialup modem from the ‘Connect using' list.

Note that you will need an 0 at the start of the phone number if you are in an office using a PABX system (prefix may be different depending on the system) i.e. 0, 133677.

screenshot Click on ‘Modify...'
screenshot

Remove the tick from ‘Use country/region code and area code'

Select ‘Configure'

screenshot

Select a ‘Port speed' of 19200 (Port speed should be reduced to a lower rate one step at a time while troubleshooting when unable to connect to the NRS eg. try 9600 if unable to connect at 19200)

Leave ‘Data Protocol' and ‘Compression' on default settings if available.

Leave the ‘Flow control' set to Hardware.

Click the Advanced tab.

screenshot

Select the ‘Data bits' to 8

Parity' to None

‘Stop bits' to 1 and click OK.

Select the Settings tab.

screenshot

Change the ‘Emulation' to ANSI and click on ASCII setup.

screenshot

Tick both the ‘Send line ends with line feeds' and ‘Echo typed characters locally' and click OK.

Click OK again. You are now setup to dial the NRS.

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