The NRS an Australia-wide telephone access service provided for people who are deaf or have a hearing or speech impairment. It is also available to anyone who wants to call a person with such an impairment.
You can make calls 24 hours a day, 7 days a week.
Depending on your own requirements, you can choose one of the following relay call options:
Internet relay calls Internet relay calls are ideal if you are deaf, can't hear well or have difficulty using your voice. You just need an internet connection.
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Speak and Read If you can speak but not hear, then Speak and Read is your best call option.
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Type and Read If you are deaf or can’t hear well and have difficulty speaking or communicating, this is the most useful relay option for you.
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Type and Listen If you have difficulty speaking or communicating but can hear adequately, this call option could be useful for you.
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Speak and Listen If people sometimes have trouble understanding your speech over the phone, you can use this call option.
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Emergency calls The National Relay Service provides three ways to contact emergency services - one by TTY, one by ordinary phone, and the third by internet relay.
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