National Relay Service: Call options

Internet relay calls

Type and Listen

Speak and Listen

Emergency calls

Calling someone with an impairment

Training & info

About the service

24 hr relay call numbers - TTY/Voice 133 677 - Speak & Listen (SSR) 1300 555 727

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Call options The NRS an Australia-wide telephone access service provided for people who are deaf or have a hearing or speech impairment. It is also available to anyone who wants to call a person with such an impairment. You can make calls 24 hours a day, 7 days a week. Depending on your own requirements, you can choose one of the following relay call options: Internet relay calls Internet relay calls are ideal if you are deaf, can't hear well or have difficulty using your voice. You just need an internet connection. » more Speak and Read If you can speak but not hear, then Speak and Read is your best call option. » more Type and Read If you are deaf or can’t hear well and have difficulty speaking or communicating, this is the most useful relay option for you. » more Type and Listen If you have difficulty speaking or communicating but can hear adequately, this call option could be useful for you. » more Speak and Listen If people sometimes have trouble understanding your speech over the phone, you can use this call option. » more Emergency calls The National Relay Service provides three ways to contact emergency services - one by TTY, one by ordinary phone, and the third by internet relay. » more Calling someone with an impairment It is easy to make a call through the NRS to someone who is deaf or has a hearing or speech impairment. » more		Four ways to make a relay call A short video explaining the four main relay call options. Broadband (7 Mb wmv)

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