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Your privacy We are committed to protecting the privacy of the content of all calls and the identity of callers.
The NRS worked with some 123 call centres employing over 20,000 staff during Hearing Awareness Week 21-27 August.
Call centre managers and staff were encouraged to understand that NRS callers are customers too. We provided tips on how to ensure these customers get the same level of service.
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An Australian Government Initiative
